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Contact US

Business Address

Terracotta Designs LLC
9419 Bing Cherry Ln
Austin, TX 78750

You may email or call us for questions regarding any of our products, order status, shipping status, or return process, payments. Emails will be answered within 24 hours.


You may send us email with your questions.





We can be reached at


Our call center hours are:

Monday through Friday: 5:00 am to 6:00 pm PST
Saturday: 7:00 am to 4:00 pm PST
Sunday: 7:00 am to 4:00 pm PST

we observe the following holidays, and will be closed:

  • New Year's Day, January 1
  • Easter Sunday
  • Independence Day, July 4th
  • Thanksgiving Day, 4th Thursday in November
  • Day After Thanksgiving
  • Christmas Day, December 25